Services · AI
AI Agents
AI agents that talk to your customers 24/7: WhatsApp order-taking agents, website chat agents and lead-qualification agents that hand you ready orders, not raw chats.
Overview
AI agents that talk to your customers 24/7: WhatsApp order-taking agents, website chat agents and lead-qualification agents that hand you ready orders, not raw chats.
An AI agent on WhatsApp or your website is not the old button-menu chatbot. Connected through official APIs and trained on your own products, prices and policies, it answers naturally, collects a complete order or enquiry, and hands you the finished result. The critical detail is restraint: the agent only starts conversations when the customer messages first, it answers only from your real catalogue, and it hands over to a human the moment a conversation gets unusual.
What is included
- WhatsApp AI order-taking agents (24/7)
- Website chat agents trained on your business
- Lead qualification & follow-up agents
- Voice / call agents for inbound inquiries
- Clear written proposal before work starts
- Launch support period included
Tools and platforms used: WhatsApp Cloud API, OpenAI, Google AI, Twilio.
How it works
- Catalogue & rules first. Your products, prices, delivery areas and policies — the only facts the agent is allowed to use.
- Order flow build. Greeting, questions, order collection and confirmation, tested with real customer phrasing.
- Human handover. Clear rules for when the agent stops and a person takes over, plus instant owner alerts.
- Measure & expand. After-hours orders and qualified leads reviewed monthly; new flows added only from what customers actually ask.
Who it is for
- Businesses whose customers already order or enquire on WhatsApp
- Shops losing after-hours orders to competitors who reply first
- Teams answering the same questions all day
- Services that need lead qualification before a human calls back
Frequently asked questions
Will the agent invent prices?
No. It answers only from your real catalogue. Anything it does not know, it says so and offers a human reply — inventing an answer is treated as a failure, not a feature.
Is WhatsApp cold messaging allowed?
No — and it risks the number. The agent is reactive: customers message first, and follow-ups stay inside WhatsApp's service window and opt-in rules.
What does it cost to run?
WhatsApp Cloud API includes a free tier of service conversations each month, and AI model costs for typical small-business volume are modest. The main investment is the setup and testing.
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